F.A.Q

Store Policies

 Shipping Policy
    •    All orders are processed within 1–2 business days.
    •    Once shipped, delivery takes 3–5 business days (U.S. orders).
    •    Customers will receive a confirmation email with tracking information once the order has shipped.
    •    Doll Charm is not responsible for lost, stolen, or delayed packages once they are in the hands of the carrier.

 Return & Exchange Policy
    •    No returns or exchanges are accepted.
    •    All sales are final.
    •    Please double-check product descriptions, sizing, and colors before completing your purchase.

 Customer Support

If you have any concerns about your order, feel free to contact us at:
dollcharm.co@gmail.com